Install, configure, and maintain various operating systems, including Ubuntu and Windows, on desktops, laptops, and servers.
Diagnose and resolve hardware-related issues, including desktops, laptops, and printers.
Conduct hardware upgrades and replacements as necessary.
Maintain an inventory of hardware components and equipment.
Provide timely technical support to end-users, addressing software and hardware problems.
Assist with software installation, updates, and troubleshooting.
Troubleshoot network connectivity issues and assist in resolving network-related problems.
Assist in configuring and maintaining network devices, such as routers and switches.
Ensure that all IT systems are updated with the latest security patches and antivirus definitions.
Maintain accurate records of hardware and software inventory.
Collaborate with other IT team members and departments to resolve complex technical issues.
Communicate with vendors to resolve hardware and software issues and coordinate equipment repairs or replacements when necessary.
Qualifications:
Bachelor's degree in Information Technology, Computer Science, or a related field.
This position is open to candidates with a minimum of 6 months of experience in IT support and fresher’s who have completed relevant training from institute.
Proven experience in installing and maintaining Ubuntu and Windows operating systems.
Strong troubleshooting skills for both hardware and software issues.
Familiarity with network configurations and troubleshooting.
Knowledge of security best practices and virus/malware protection.
Excellent problem-solving and communication skills.
Ability to work independently and in a team.
Prior experience in a similar IT support role is preferred.
